I don't see any information about Performance Criteria in Vendor Rating form.
What I am supposed to add to that field in order to make sense?
The Performance Criteria field pulls from whatever you’ve set up in the Vendor Performance Criteria maintenance form. I think it’s under Vendor Setup in SyteLine. If you haven’t populated that form yet, the field will just show nothing, which is pretty confusing the first time you see it.
When I was running ops at a metal fab shop we kept ours to 4 or 5 criteria: on-time delivery, acknowledgment response time, quality (defects/returns), and invoice accuracy. Honestly the harder part isn’t the setup, it’s getting your team to agree on how to weight everything. We did quarterly reviews and just sharing the scorecard data with vendors made more of a difference than I expected.
