ION Workflow Notification - Sending to a dynamic group of users

Patrick Lloyd Santos

I'm working on a notification workflow where the recipient is defined dynamically. In this sample workflow (see image), I have a parameter called RESPONSIBLE_USER and its value comes from our backend. This part works fine.

Now instead of notifying one user, I need to notify a dynamic group of users, where the list of recipients would also be provided by our backend.

My questions are:

• Does ION Workflow support sending notification to a dynamic list of users provided through a parameter?
• Is there a way to pass multiple recipients (e.g., user ids, emails) into a workflow notification setup?
• Is there a recommended way to implement what I'm trying to do?

Thanks in advance.

Aaron Forry

Hi Patrick,

It should allow you to keep adding more recipients as needed.

So you could have a parameter {User1}, {User2} etc. and then set those userIDs or emailIDs depending on what data you retrieve for those users i.e Is it their userID you are setting(which will pick up their email from IFS) or you retrieved the actual email address from somewhere to set against the parameter.

You can then add them both to the distro list, the handy thing is you can define it for all Parameter checks in one place.

Otherwise if its not completely dynamic and a decision flows result is go to List 1 otherwise list 2 etc.

You can assign distro lists in OS Portal → Security → Manage → Groups

Really depends on how you decide which group of users should be

BR

Aaron