Greetings. I'm looking for help or suggestions related to removing a UOM Conversion. We are SyteLine v9.00.20, but working through an upgrade (date TBD). After opening a ticket with Infor support, I believe I have detailed steps regarding how we can "potentially" eliminate a UOM Conversion, but it involves renaming an item (which is complicated because the naming convention touches multiple programs and files) and the team does not want to go that direction.
The situation:
We have an item being purchased in sheets but converted to pounds. There is one UOM Conversion record from the "612" unit of this sheet to LBS. The conversions were never showing the correct amount as far as I can tell in history. Without getting into all the gory detail, we attempted to add the reverse conversion in our test SL from LBS to "612" and it appeared to give us the correct values when receiving in the item. When we moved the UOM Conversion to production, it failed miserably and caused major quantity and dollar value issues that need to be corrected.
The questions:
Our first thought was to get back to what we had before, which was to remove the LBS to "612" conversion and leave the original "612" to LBS conversion that had already been there. Unfortunately, we found out how difficult it would be to remove a UOM Conversion and that it is not technically allowed through the standard SyteLine business rules in the interface.
? Does anyone have experience removing a UOM Conversion safely?
? Does anyone have recommendations for how to proceed to "fix" this problem that was created?
Our production team was instructed to not transact on this item until we can sort it out, though it's already been a few days of attempting to get support help or find a partner who might be able to work through this with us. I know there are some really smart people in the forums, so I wanted to throw this out here until we determine the next steps to take. As time passes, it becomes more problematic for our shop floor... Any info would be much appreciated!
