The Infor Community is a place where customers, users, partners, and Infor experts can connect, learn, ask questions, and share knowledge.
As you explore the Community, you may come across areas such as Hubs, Groups, User Groups, Events, Community News, and Support options. Each area is designed to help you find relevant information, join meaningful conversations, and connect with the right people.
This guide explains how these areas work together and how User Groups fit within the broader Infor Community experience.
The Infor Community is the broader space
Think of the Infor Community as the overall environment where collaboration happens. It is the main place where users can participate in discussions, explore resources, attend community-related events, and stay informed about updates.
Within the Community, there are different spaces designed to help users navigate by industry, product, topic, or area of interest. Some areas are broad, while others are more specific. Together, they make it easier to find the conversations and resources that are most relevant to you.
What are Hubs?
Hubs are centralized, top-level industry categories within the Infor Community.
They bring together content and conversations related to a specific industry area. Within a Hub, users may find discussions, tags, events, related training, announcements, and other resources that support learning and collaboration.
A Hub is a helpful starting point when you want to explore information from a broader industry perspective. For example, if you are looking for conversations, events, or resources connected to your industry, the Hub helps organize that information in one central location.
What are Groups?
Groups are dedicated spaces within the Infor Community. They bring together content, discussions, and resources related to a specific topic, product, audience, or purpose.
A Group can be created for many different reasons. Some Groups may focus on a product or solution, while others may support a specific audience, program, partner collaboration, early access activity, or another specialized area.
In simple terms, a Group is a focused space within the broader Community. It helps bring the right people and information together around a shared topic or need.
What are User Groups?
A User Group is a specific type of Group within the Infor Community.
User Groups are communities of customers and users, run by customers, who come together to share experiences, best practices, tips, and real-world use cases related to a product, solution, industry, or shared area of interest.
They provide a space for peer-to-peer learning, where members can connect with others who may be using the same Infor solutions or working toward similar business goals. In a User Group, members can exchange ideas, ask questions, discuss practical use cases, and share lessons learned from their day-to-day work.
Because User Groups are customer-led, they offer a valuable opportunity to hear directly from peers who are applying Infor solutions in real business environments. These conversations can help members discover practical ideas, learn from other organizations’ experiences, and bring useful insights back to their own teams.
User Groups may also create opportunities to connect directly with Infor product experts and the Infor partner network, making them a valuable part of the overall Community experience.
A quick way to think about it
Each area plays a different role in helping users connect with the right content and conversations:
- Infor Community is the overall space where collaboration happens.
- Hubs organize content at a broader industry level.
- Groups are dedicated spaces within the Community.
- User Groups are customer-led communities focused on peer learning, practical knowledge sharing, and real-world experiences.
So, all User Groups are Groups, but not all Groups are User Groups.
What else can you find in the Infor Community?
In addition to Hubs and Groups, the Infor Community includes other helpful areas that support navigation and engagement.
The Events area includes Community-related events and may also include select Infor events. This is where users can find opportunities to join sessions, learn about relevant topics, and connect with others.
The About area provides general information about the Community and can help users better understand the purpose and structure of the space.
The Community News area shares the latest information about the Community, including updates, announcements, and other relevant news.
If users need additional assistance, they can use Email Community Support inforcommunity@infor.com to contact the Community Support team directly.
Final takeaway
The Infor Community gives users different ways to connect, learn, and share knowledge.
Hubs help organize content by industry, Groups create dedicated spaces for specific topics or audiences, and User Groups bring customers and users together to share experiences, best practices, and practical insights.
By understanding how these areas work together, you can more easily find the conversations, resources, and connections that are most relevant to you.
