Overview
A convenience-store distributor is looking for an independent Infor FACTS v9.3 specialist for occasional, remote, back-office functional support. This is flexible contract work for a seasoned consultant. You will act as the subject matter expert for troubleshooting, configuration questions, and business process inquiries.
Engagement terms
- Independent contractor engagement. You bill the client directly at your own hourly rate.
- Remote work, with access provided through the client’s approved method (VPN or remote session).
- The client’s name and additional details are shared after a first call and a signed NDA.
- Expected response time: 24–48 hours for ad-hoc requests.
Responsibilities
- Functional support and troubleshooting for FACTS v9.3 Distribution
- End-user questions, data reconciliations, and process optimization in the core financial modules
- Back-office reporting and inquiries that overlap with day-to-day warehouse operations
- Guidance through monthly, quarterly, and year-end close as needed
Required qualifications
- Verifiable, hands-on experience with FACTS General Ledger, Accounts Payable, and Accounts Receivable
- Strong familiarity with v9.3 back-office workflows, reporting logic, and configuration
- Working knowledge of how back-office data relates to receiving, put-away, inventory control and counts, picking, and shipping
- Readiness to maintain data continuity as warehouse operations move to a standalone WMS in the near term
- Ability to meet an agreed turnaround time on ad-hoc requests
Preferred
- Convenience-store (C-store) distribution experience
To apply
Send your responses to Chad Cooper at ccooper@autoidspecialties.com with:
- A summary of past work in FACTS v9.3 environments
- Direct confirmation of your GL, AP, and AR reconciliation expertise, with a specific example
- Answers to the questionnaire below
Questionnaire
- How many years have you supported FACTS Distribution, and specifically v9.3?
- Describe a complex GL, AP, or AR reconciliation issue you resolved in FACTS.
- What experience do you have with back-office data and reporting tied to picking, receiving, put-away, and shipping?
- Have you supported C-store distributors? If so, describe any industry-specific inventory or pricing logic you handled.
- Have you supported a client moving modules out of FACTS to an external system, such as a standalone WMS?
- What is your standard response and turnaround time once a request is submitted?
- What is your hourly rate for remote support, and do you enforce a minimum billing increment?
