How to call an external URL with a proxy server from a widget

We have developed a simple widget in order to display the temperature.

The widget works well on a local node.js server.

After deploying the widget on Xi platform, the widget can be added to a homepage but the request of temperature doesn't work.

We have a proxy server to access internet.

Maybe something is missing in our configuration.

Could you help me.

Sincerely yours.

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Legacy Contributor

Hi,

Have you checked the browser console log? What error do you get? When you run on node do you also use node as a proxy? I’m thinking that it could be cross domain call related CORS, but public APIs as a temperature service usually allow calls from any domain.

Are you calling through the ION API or just an external URL directly?

angela-guerra

Hi,

Yes we do the call through ION API.

In our company we use a proxy to have access to internet.

We have noticed a timeout error.

Is it possible to declare the proxy somewhere in the xi platform to enable access to public web services.

In the widget, we consume the web service with the URL provided by ION API after the declaration of the public web service.

Thanks

Legacy Contributor

Hi,

This sounds like a network issue more than an actual timeout issue. The ION API service must have access to the external service or the call will never work.

Legacy Contributor

IONAPI does not support calling target servers via a proxy server at this time. We are planning to implement this feature, but I do not have a timeframe. Meanwhile might it possible to have your network engineers allow the IONAPI Gateway to access the internet directly?

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