Invalid Grant error in 'Test API Call' while adding ION API in workflow

Hi,

I am creating a Workflow which makes a call to ION API.

I have specified all the parameters and also uploaded Service Account details in it.

While making Test to API call using 'Test' feature, it gives 'Invalid Grant' error(attached screenshot). It seems an OAuth issue.

The service account has an access key and secret key assigned to it.

Please suggest if any configuration might be missing or what all access it needs to make the API call successfully.

Please note that I am able to make call to APIs using same service account using ION API connection point.

Regards,

Ridhima

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Legacy Contributor

If the Document Flow connection point to the API is working but the Workflow API step is not, this definitely sounds like a product defect. Please open a support incident and report back here as to what the resolution was.

Legacy Contributor

PS...please also make sure you have some kind of output from the API step. If it is completely empty it may cause this type of error.

Legacy Contributor

Hi Keith,

Thank you for the prompt reply.

It was some service account issue, which had to be reconfigured and it worked after that.

Regards,

Ridhima Sinha

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