We have run into an issue with cash requirements for discounts when AP has also selected the pay immediately flag = Y. If we run the cash requirements report with a through date that is less than the invoice's due date it is the Pay Immediately flag that qualifies the invoice for the report. When that happens Infor considers the discount lost and will not take it even when there may be 10, 15, 30 days or more that the discount is allowed. Below is what I got back in my incident with Infor. Is anyone else experiencing this issue?
Hi Charles,
Upon further review, our team has confirmed that this is working as designed. Discounts are based on Payment Date, but they are also only available when the Discount Date is less than or equal to the Pay Through Date defined on Cash Requirements. Payments selected on Cash Requirements via the Pay Immediately Flag also need a Discount Date less than or equal to the Pay Through Date for the possibility of a Discount. You may extend the Pay Through Date on cash requirement to get the Discount.
An enhancement can also be requested to change the calculation of discount to take into account the Pay Immediately scenario. In the case of enhancement requests, the Product Manager will assess its impact on this request with the customers and to market perspective.
Please let us know if you have any questions. Thank you.
Resolution:
Issue:
Cash requirements showing discount lost when paid within terms
Steps taken:
- The client only has a single company
- Found that there are other invoices in issue on other Vendors not specific for this one
- Noticed that if the Pay Immediately flag is enabled and Cash Requirement is run, the Discount Lost is updated with Yes.
- Terms calculation is set as 'Use Invoice Date'
- From Cash Requirement parameter, the Take all Discounts flag is set to No
- Vendor 11902 is not set to Pay Immediately
- Noticed that there are invoices which has Discount amounts on it with PayImmediately set to No
- Ran a Cash Requirement set to Take All Discounts set to Yes and seen that the invoice was set to Discount Lost set to NO
Resolution:
Payments selected on Cash Requirements via the Pay Immediately Flag also need a Discount Date less than or equal to the Pay Through Date for the possibility of a Discount.
Event note emailed to cburnell@cmh.edu. Incident was locked for 10 minute(s).
Contribution Type: Staff contributed to incident via remote support
