Hi,
We are modelling the ION Workflow and want to use the escalation feature available in tasks. For example - if no action is taken on task within 2 days then task should be escalated. However, if task is distributed on Thursday/Friday and if no action is taken then task will be escalated on Saturday or Sunday which are actually Non-working days.
So, Is it possible to set the working calendar in ION Workflows?
Thanks in advance for the reply.