Is it possible to set the working calendar in ION Workflows?

Ajay Dalvi

Hi,

We are modelling the ION Workflow and want to use the escalation feature available in tasks. For example - if no action is taken on task within 2 days then task should be escalated. However, if task is distributed on Thursday/Friday and if no action is taken then task will be escalated on Saturday or Sunday which are actually Non-working days.

So, Is it possible to set the working calendar in ION Workflows? 

Thanks in advance for the reply.

Legacy Contributor

Hi, One way you can do it if you are triggering Workflow from Data flow, Add a mapper step in the middle, keep the same document as source and target, and find out the 'Day' for the Date using the XSLT function(www.xsltfunctions.com/.../functx_day-of-week.html) and pass the Day value to any of the available fields or UserArea block and have the escalation condition in the workflow based on different days.