Hi All,
We just recently upgraded a customer to latest Opera3 version 2.73 (they were on 2.60) and the user very quickly realised that for some reason when progressing an Invoice to a Credit Note in SOP, she was unable to insert/add a line which she was always able to do?
The even weirder thing is that it is not every invoice, some invoices when being progressed will enable the add/insert on the toolbar but others wont?
We have compared the ihead/itran and sname for a difference between records but there is nothing different. Also ruled out VAT effective dates, special prices, links to job costing.
Has anyone came across anything like this before as this one has got the Pegasus support team and myself stumped.
Regards
Claire
