Vendor Sends AOC of FREIGHT for Zero Dollars

We keep getting an error off & on with a vendor in regards to AOC for freight. The AOC comes with a freight code, but for zero dollars which means we have to go into MA54.8 and delete the line that is trying to add an AOC of FR. See screen shot attached.

Anyone have input on how to handle this?

[Updated on 4/16/2015 3:24 PM]

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Comments

Stace Webley

The error is: Add on cost total amount cannot be zeroes.

jon-athey

What does the ITA or SAC segment look like on the 810?

Stace Webley

Hey Jon - Here is a screen shot.

jon-athey

Did you ask the vendor why they're sending a freight code with no charge associated? It doesn't make any sense to me why they would do this. I think the simple solution would be to tell the vendor to stop. I don't know of any way to disable mapping a specific AOC code for a specific TPID. Even if you could, if the vendor sent a legitimate freight charge down the road it would be missed.

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Stace Webley

Thanks for the input, Jon. We are going to reach out to them because I agree that we don't want to reject it since at times it will have a cost.

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