Offsite Receiving Practices

Hey Everyone,

Background: Our IT department has IT equipment shipped to multiple locations within the health system. The IT department is supposed to document and send to the receiving department the details on items received so that receipts can be entered against PO's.

Issue: Receiving department does not receive all requests to receive items into Infor. Not having receipts entered creates invoice issues and uncertainty about what has truly been delivered.

Potential Solutions Considered: Central receiving location and cross-docking or ASN. We need to have these received on, but with high volume and high $$ ticket items this can be tricky.

Are there other alternates that others use for off-site delivery?

Thank you,

Ben

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kacie-burge

Hi Ben,

Are you using RSS? If you are, have you thought to allow the initiators of these Requests (Requesters) receive the goods themselves when the PO's are delivered to them?

I have seen some clients require receipts must be entered within 24 hours of physically receiving the goods.

Just an option!

Jeremy Townsend

Ben,

We have the exact same issue on a large scale. Unfortunately, I don't have a good system-based solution for you. It all comes down to policies and management's willingness to enforce them.

Often, we have a large INR because of this and we use the INR to "reach out" to the buyer of the PO. Then, they are responsible for reaching out to the project managers to determine if receipts should be entered.

ben-auer

We are using RSS, that is another option. Thanks for sharing, I will add it to our list review more.

rkhickam

Children's Mercy has a couple of very specific scenario with very low cost environmental service supplies where we use drop ship on the order that is triggered via PAR 100% of the time, but as a rule of thumb we don't support this process for reasons outlined below. We only allowed the EVS proccess to resolve other EVS ordering issues / space on the dock.

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