I recently created an Enhancement Request (ER 68799) to have superfluous Match Recon Messages removed.
Currently when an invoice cost discrepancy resolution is a partial credit from the vendor (e.g. the difference between the PO and the Invoice line) the original invoice must still be matched in Smart Recon, and because a chargeback is not generated a superfluous Recon Message is created that must be approved. Since all the requisite information was communicated on the PO Cost message, the Recon Message is redundant and creates another step in an already protracted process.
If you also think this change would useful, I'd appreciate your vote.
https://ers.infor.com/Ers/SoHoXi/Request/XiDetails.aspx?ced=true&erID=68799&AER=false
Thanks!
Andy
The current solutions I have suggested are below, but if you have additional one, I'd love to hear them:
- Alter the Matching Credit entry process to allow entry of the credit before the Original Invoice is matched, and then allow the Auto Match to match the Original Invoice provided it has a Matching Credit applied for the discrepancy.
- Alter the Smart Recon Match Process to no longer generate Recon Messages when a PO Cost message has been responded to in a particular way, either by Reason Code or Action, e.g. Partial Credit or Credit Only (I may look into adding this with an exit rule).
