When our buyers are expecting credits or made changes to a PO that could impact invoicing, they need to be able to enter notes that AP can see. I've been instructing them to use the "Invoice Comments" comment type and it seemed to work in the past. Now, however, AP says they don't see any comments from us.
If buyers need to communicate information to AP related to a PO, how should they do it (other than the obvious email every time there is a change)?
We are in V11 cloudsuite
Thank you