Idle Time causing disconnect and OII crash

Our customer is using Opera II on a Vista PC with a Windows 2003 Server.
When they don't use Opera II on this computer for a while and then go back to it, it crashes with an error reading file message - 'error reading file \serverserver vfp static and dynamic.....'

The idle time seems to be causing some sort of network disconnect. But they do not lose their network connection as there is no reconnect recorded in the event logs and their other programs continue working.
OperaII uses a UNC path and not a mapped drive.

Does anyone have any advice on how we can rectify this or where to start looking?

Thanks,

Alex

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Comments

john-bottomley

We too have experienced a few of these type of problems
Could it be netcard going in to sleep mode?

alan-bourke

You could try issuing the following at the prompt on the server:

net config server /autodisconnect:-1

The -1 means 'never'.

[Updated on 11/1/2010 8:18 AM]

Also log at the system log on the server, specifically for messages from the network card which may give clues.

unknown

Adding onto Alan's post, double check the hibernation and power settings on the PC to make sure it doesn't go into hibernation mode or turn anything off if idle.

alex

Hi all,

Thanks for your reponses.

I have had a couple of ideas passed to me, here they are (same as posts above I think?)

Could be something in the advanced section of power management, vista and windows 7 – got to power management in control panel and click the advanced settings for which ever power scheme its using and make sure everything is set to not turn off..

Could also be the go to sleep setting on the network card - properties of local area connection, click configure, click power management, untick allow this computer to turn off this device to save power.

I thought the autodisconnect setting only related to mapped drives? Their Opera II uses a UNC path so I thought this was not applicable?

alan-bourke

> I thought the autodisconnect setting only related to mapped drives?

You could well be right - I haven't had to do anything with it since Opera II V4 days.

I think certain AV products have been known to do things like this. If the client PC has a Broadcom NIC you can enable link state logging in the driver properties, that will make it evident from the system log when the NIC has reconnected to the network.

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