Creating Customer Order Lines from an IDO Method

Good day. We are trying to create a process that will add order lines to an existing order based on some of the items already on the order. I have created an IDO method that runs successfully as a background task. I would like to initiate this task multiple times to run together, however I get an error message if I try to initiate the second task while the first one is still running. The only input parameter to the method is the order number, and this would be unique for each task. The method reads several IDO's some that are SLItems and SLJobmatls which might be the same between tasks. The error message I get is :The @application_debug_log.sequence, @application_debug_log.source_type combination entered already exists. I think I have missed something that I am not aware of. Can anyone shine some light on what I am missing? Thank you for the help.

Find more posts tagged with

Accepted answers

All comments

Ryan Pukanski

What version of Syteline is this? Those messages seems like it could be an audit log message. Can you limit the BGtask to only complete 1 at a time via the max concurrent field?

ghurt

Thank you for the reply. We are running CSI in the cloud, SyteLine 2022.04.03.9. I can limit this for only 1 at a time. Does this mean they just stack up and run back to back? I tried to create an additional IDO method that does the same thing, then tried to run the separate methods at the same time, but still get the same error message. Any ideas of what process sets the debug information? Is this part of UpdateCollection or LoadCollection stuff? Can I manually set this? Thank you.

Ryan Pukanski

Yes, they would be added to BGTask and TaskMan will only run them one at a time until they are completed. What kind of method is it? I assume a C# or VB.NET method? I'm curious what the method is trying to accomplish. If you are adding order lines it would also be possible to just use the event system to add items to a collection. That is a no to low code solution.

ghurt

I am trying to create a way to track a bill of materials to sell a top level item, but I need to ship all of the components individually. Sometimes we might not have all of the components at one time, so I need to be able to ship them individually, separately as we get them. I have a C# method. I have a CO number as input. I am reading the existing lines on the order and trying to determine which ones have a BOM that needs to be broken out as individual lines. I then read the SLJobMatls to get a current BOM and use UpdateCollection to insert new records in SLCoItems. We are using order shipping. I am trying to set this up to run on the front end of the Available To Ship report so all of the lines exist on the order when the report runs. I am open to other solutions, I just don't have enough experience with CSI yet to know the best approach. Thank you for your help.

Copyright © 2025 Infor. All rights reserved.