We are in the process of switching banks to Fifth Third. We are having trouble with them accepting the positive pay file that INFOR produces. Does anyone else have this problem and how did you resolve it?
We're in the process of implementation and chose to just use a custom program to reformat the Infor file into the format we were already sending out of our old system.
You can take the file that INFOR is producing and use IPA to read the file. From there, you can format/arrange the fields specific to the new requirements from the new bank.
We had this issue as well. i created an incident with Infor and the resolution I received was the following:
This is the Positive Pay File Layout that we createGot this from docs.infor.comdocs.infor.com/.../default.htmlAt this point it is the standard Infor delivered. If there is something you are seeing that is different from this, we can address that.To have that updated or changed would require an enhancement request for different options or you would have to customize it. That sort of customization is not something we can assist with from Support. If Infor assistance is necessary, you would have to engage ICS.
We are in the process of implementing Positive Pay. An infor provided process flow (IPA) called 'PositivePayOutputFile' manages the file production. My approached was to modify this flow to parse the output in the format required by our bank and replace the delivered output variable with our own output format. If your organization has done any IPA development or modification, that resource will have the tools and skill set to make the modifications. My role is as a business analyst, so not a hard core programmer/developer.
Thanks Jeremy
Thanks Teri
Thanks Nate