Good Afternoon,
We were reviewing the Forecast output from FCS100 and found a couple of forecasts that surprised us. We're pretty sure we know why they calculated that the way they did, but we were thinking we'd like some flexibility in the calculation...
The scenario that surprised us was on Items that we had a bunch of Customer Order cancellations on.
In some cases, we indeed want to include those in the forecasts because they canceled the order because we did have enough in stock.
However, in some other cases we'd like to exclude orders from the forecast because they were made in error...or were duplicate orders that got entered into the system.
Does anyone know a way to identify "canceled" orders that you do (or don't) want to be included in the forecast calculation?
The Sales Team uses OIS109 (Customer Order Delete) to "cancel" an Order. Is there a way that having the Lost Sales box checked, or a specific Lost Sale Reason could be used to affect the forecast?
Thanks!
Steve
