Office 365 limitation of sending 30 emails a minute - sending sales statements in Opera 3

unknown

hi i wondered if anyone has come across this problem before...and if you have any suggestions?

Our clients use Opera 3 & they have Office 365 accounts

they're sending say 300 sales statements out a month & when they come to do this, after a while Opera says "unable to send email at present"

Upon investigation, it appears to be a limitation with office 365, that it will only allow 30 emails a minute to be sent & this cannot be changed

So the emails are being sent faster than Office 365 can handle & we cant see a way around this, as we cant configure standard opera to use say SMTP?

Strangely we only have this reported on one site - id have expected it to be across the board with our larger clients, so Im a bit puzzled!!

Many thanks

James

elank2.pdf

alan-bourke

James, yes it does, to stop bulk emailing which could get your domain blacklisted etc.

The rate limits apply to the Exchange usermailbox, so even if it was SMTP they would probably have to use a separate mailbox for sending statements as the same rate limits would apply bia Outlook or direct SMTP connection.

Maybe try taking Outlook offline during the statement run so that they build up in the outbox, then put it back online. Outlook may be better at imposing a delay on submitting each email so as to not go over limits.