Claim in subcontract process, how can I send back goods to supplier because is rejected .

Andrea Grandi

Hi all,

If we do quality inspection receiving goods from a subcontracted operation,
 and we reject goods, we create a Claim PPS390 ,
we put the status to 6 and we print the claim PPS820.
The program PPS820 don't create a RO/DO order .
We need to use this RO/DO order to send back the goods to supplier.

If we do the same operation ( using the same configuration ) for a normal purchase  Order ( NO SUBCONTRACT ) all is good and  RO/DO order to send back the goods to supplier is created.

someone can help me to understeand ?

Thank's a lot

vthakur

Hello Andrea,

  I think your expectation is that you would like to get an RO in order to return the WIP to subcontracting for rework. Unfortunately, Infor m3 don't have that functionality in M3. you need to manually create address labels etc in order to send the goods back. I hope this could be clear that this is not an error but a system limitation.

Because in case of Subcontracting RM belongs to your company and Subcontractor is just doing a operation on your material.

Also for Normal purchase order, material belongs to supplier and setting for sending rejected material is done in CRS780. Screenshot attached.