Employee Self Service Address Changes

Would anyone be willing to share their process for employee's adding/changing addresses in GHR? We are currently working on upgrading from S3 to GHR. We want to allow employees to submit address changes themselves.

How do you as a company differentiate between returning, rejecting, and cancelling a request? They all seem very similar.

Thank you,

Rachel

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elizabeth-eckhardt

We have been on GHR for many years. This is how we use them:

Return - we need more information, employee would not do a new action but click Pending Address Request to update and resubmit. Setup email template so it can contain comments as to why and what to do next.

Reject - an address that we will not use or effective date that is too far out. So action is done and they cannot re-submit. They would do a new Change Address action. Setup email template so they know why it was rejected from comments.

Cancel - if employee submits multiples of the same request, we cancel the extras. No email template so that no email goes to employee.

Hope this helps,

Beth

Asante

Rachel Lake

Very helpful, thank you Beth!

Sylvie Vincenti

HI.. We are also currently upgrading from S3 to GHR and thank you for this information, Beth.

I do and have a question in regard to allowing employees to request Address Changes through self-service. Do you have anything that verifies the address they enter? Or does someone have to validate it prior to approving? And is verification automatic? The way the look up for formatting/validation has been set up you have to key the information back in order for it to be validated so not sure if we should just the request on paper.

Is anyone allowing the employee to enter by is able to validate USPS format and pull in the correct county attached to the address without needing to re-do it to validate? And if so willing to share how they do it.

Thanks

Sylvie

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