Error 107 Operator/operand type mismatch when running batch processing for one specific windows user

jodie

Hello Everyone, 

We have an odd issue where one user gets an error when pressing OK to start the batch processing the first time each day.  

The error they get is : 

Error: 107
Description: Operator/operand type mismatch.
Program: FRMSOPBATCHPROCESSMAIN.SOP_EXTRACT
Line of Code: "Description may not be blank"

The error only happens the first time they run batch processing each day and after closing Opera and logging back in the process runs without any issue. 

We performed some testing and confirmed that this only affects one user and appears to be linked to her windows user profile. We have ruled out the PC by having another windows user log onto her computer and have logged in as her opera user on other computers and have been unable to recreate the issue. However, we have consistently been able to recreate the issue logged into 3 separate PC's as her windows user profile. 

IT are reluctant to create a new windows user profile and unfortunately I have no idea what could be causing this. 

Has anyone else seen this issue before? Or has any suggestion about what could be causing this? 

Thanks 

Jodie  

ianc

Does the error occur for the Opera user on other PCs (with other network logins)?  Just wondering if there's something Opera user-specific - at least that can/should be ruled-out.

I've not seen this (or similar) before, but am intrigued.  I assume usual things like deleting temporary files has been done.