Opera Closes Instantly & Frequently

jcope

One particular user at a customer site has an issue with Opera closing suddenly and without warning. This is happening rather frequently and in the example I had the user was quickly editing the due dates on numerous customer orders, updating line due dates and posting changes when it closed. 

You will see in the registry entries such as in the screenshot below. 

The client installation has been reinstalled, temp folders cleared, happens for different Opera users on that pc, the client's IT has assessed AV and looked into this extensively. 

Has anyone had anything similar. I don't mention the AV software as I'd be keen if anyone replied and said they'd had this issue and it related to that particular software.

ianc

Hi.  We had one site where this happened where we have no control over the IT.

My initial thought was a virus, as I'd seen this previously.  The virus closed any running processes which were web browsers (chrome.exe, firefox.exe, opera.exe).  We ruled that out, but in the end, we renamed opera.exe to pegasus.exe (for want of a better name) and the problem vanished.

My theory which IT couldn't confirm was that something was stopping opera.exe (the browser) from being run.

It's worth a shot, as it's a quick one to prove/disprove.

Thanks

Ian