We have had CS0251492 with Infor for several months. Our Payables department runs Vendor Payment History for documentation each month. The list view for the prior month’s payments (30-31 days) completes in seconds. Then we then have 2 problems.
- We use the directional arrows to go to the last page to get totals but the page transfer never finishes. We can’t even run the query for one day’s payments and successfully transfer to the last page.
- Prior to June 2024 we were able to export-to-Excel the prior month’s results. Since then the export fails, auto-retrys several times and ultimately terminates abnormally after running for several days. Manually requeuing continues to fail, retrys several times and finally terminates abnormally. Our workaround is to run an ISD query for the monthly payment data. However, we cannot validate the ISD results are correct because we cannot get to the last page in the list view results in (1) above.
Infor originally thought this was because we personalized Vendor Payment History to add the vendor name. They thought the lookup to another business class for each record caused the slowdown. We have reset (removed) all personalizations and still have the 2 problems above. Is any one else having trouble with the Vendor Payment History list view or export?
