Up coming Microsoft Changes - Disabling of Basic Authentication

Morning all,

I raised the following with Pegasus this morning...

I have heard from our engineering team that Microsoft are very likely going to disable basic authentication at a business level in terms of security next year and that this will require Pegasus Opera3 to allow for modern authentication. This is really all over my head but I'm concerned as we support many sites with email payslips and would like to know if there is a roadmap to introduce modern authentication for Opera3 VFP?

I have had an update that KB3523898 has been raised so it is being looked into, so thought it good to share with you guys for those who want to subscribe to the KB for any updates :-)

Regards

Claire

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steve-worley

Hopefully they come up with a response soon as I had it reported yesterday that a client using a gmail account & sending via smtp.office365 was getting failures stating that all payslips had failed, when checking the error in SQL it said that basic authentication had failed - anyone got any workarounds?

claire-craig

Hi Steve,

Not sure if this is of any help to you, but we have a couple of sites which were using basic Outlook and they have had to

- create a new 365 Tenant with a new domain name
- setup a Microsoft 365 Basic e-mail account and add a Microsoft Entra P1 security license to it.
Our engineers were then able to apply security policies (something to do with DKIM) that circumvent the Microsoft basic authentication rules

Regards
Claire

steve-worley

Thanks Claire, unfortunately the client will need to upgrade the office licence to do that as it's only available with premium apparently, According to support our client should be able to use Gmail smtp routing to get around it but I've not tried that yet

claire-craig

Hi Steve, I hope that will work for you. The customer we've had to move to O365 was originally using Gmail back in 2022 when they then moved to basic Outlook which now they've had to go that one step further....

alex

Morning all,

For info, I believe we have had a customer bump up against this today. They have reported an issue emailing payslips from Opera 3 and they use an Office 365 account to do this. This is the error message we get when testing the credentials:-

We do not provide any IT support and this particular customer doesn't have any 3rd party IT support in place so I'm not sure how they are going to get this resolved!

Cheers,

Alex

claire-craig

Hi Alex,

Did you get anywhere with this? I unfortunately lend on the expertise of our engineers for these types of errors as that will need O365 admin account access and someone who knows what their doing....
Who set the O365 account for them in the first place?

alex

Hi Claire,

We have left it with the customer to resolve. We did log it with Pegasus who advised the customer needs to switch on SMTP Auth within the Office 365 admin portal.

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