Urgent Clarification Needed on LN Workflow Message and PR Text Handling

mararongsya

Hello, everyone 

I hope this message finds you well. I am currently working on processing LN Purchase Requisitions using Workflow for approval tasks. However, I have a few questions that I would like to clarify:

1. What is this message?
   I have noticed that a message is sent to the requester upon final approval of the workflow. However, I did not configure my workflow to send such a message. Is this an automatic message generated by the LN system? Could you please clarify the source or nature of this message?

   

2. Can Workflow retrieve text entered by the requester in LN?
   When the requester registers a PR in LN and adds text, is there a way to bring that text into Workflow? I have attached an image to help clarify my question.

   

I would greatly appreciate your assistance in resolving these questions.

Thank you very much for your help.

Christiaan Rentier

1. That message looks like coming from a Notification on a Workflow, a Monitor or a Pulse Task. Some applications do use the Pulse Task to send a message. Check active components in ION to find the source of this message, or use the exact minute the message was sent to find the source in OneView.

2. The sending application (LN?) can be customized to send the text or a part of it to the Workflow too.