CIS Record Locked by another user

andrew-warden

Hi

CIS has been moved to a new server  and the user is  getting a message   General Functions Library   Cannot get ID no  Record locked by another user    Operation must use an updatable query

Any ideas how this this can be resolved for the user  How can we release the record

Regards

Andrew

james-defilippo

Suggests the database was still locked at the time is was migrated, other than that would need more info.
I would see if its possible to attempt the migration again.