Using Prepayment of Customer Orders

I am trying to use the prepayment functionality (method 4 in OIS010) to ensure that an order cannot be shipped until the advanced invoice has been paid but am getting stuck with the flow.

So far I have made the following configuration:

OIS010: Set Advanced Invoice to 4
OIS011: Added document 385 (not sure if this is required)
MWS010: Set Parameter 540 to OBTEPY
CRS722: Activated Prepayment Process and set rule to 1
CRS075: Created a payment term and activated payment proposal

I create my order and after closing out from adding lines, I am presented with OIS152 that shows the lines and amounts. I click F14 to print the document and the status moves to 20.

At this point I don't know what to do next - I am not seeing any invoice created. I can still see the proposal in OIS152 with the option to cancel it. The delivery is at status 3 with stop code 10 which is what I expect

Any help would be greatly appreciated.

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peter-lehtonen

Hi, looks like you have configured it correctly and that it's working. Suggest to try to attach document 360 to the order type, that's the pre-payment document. If still an issue let me know and I'll dig out my documentation incl. what needs to happen in AR when payment has been received. I have this running in a customer live environment - brill functionality!

Best regards

Peter Lehtonen

Jeremy Bull

I could be thinking of one of the other prepayment / advanced invoice options in OIS010, but is Simon's setup the same where you need to define a prepayment percentage in OIS014? 100, 50, 10, etc. I thought that was needed to drive the value of the prepayment/deposit before the delivery is released.

peter-lehtonen

Yes, you are right, you need define 100% uppfront in OIS014.

//P

simon-pentolfe

Hi Peter - I did get this working. I didn't realize that an invoice had been generated in OIS150 and got no print out because of the missing document on the order type.

One thing I'm not sure how to manage is printing "Prepayment Request" or some other heading on the actual document. The stream file does not seem to have an indicator that this is a prepayment.

simon-pentolfe

I think this is needed for option 3 in OIS010. For option 4, the whole order amount is expected to be paid.

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