We are implementing Item Lifecycle Management for our end users here soon, preparing now. One of the things we've tested out is resolutions. There's been some issues with using it in our testing.
How do other health systems utilize Item Lifecycle Management? We'd love to know how others are using this. For example: if an item is on recall that is found in the system (vendor asking for it to be returned to them), and requesting location "A" finds that they are holding on to 5 EA of that item, how might you go about resolving this? We'd be interested to know how other situations may get resolved as well.
Thanks!
