Hello. We are a large Healthcare network (13K+ active employees) who in the last two years are offering both 401k pretax and Roth. We are currently on Lawson V10 single tenant cloud but are going live with GHR v11 within the next year. We have a calculation problem with employees who are contributing to both a 401K Roth and 409A. 409A contribution is not being deducted from elibigle wages for the Roth thus over-deducting for Roth. The 401K pretax is working correctly. We have tried changing the priority on the 409A deduction but still getting the same erroneous results. We are seeing this same issue in our testing for V11 GHR also. Has anyone else experienced this and gotten it to work? We have an open ticket with Infor on both sides (V10 and V11) and have gotten no traction.
Thank you.
Jim