Error -30 “Printer not Activated” when producing the VAT return

ayellapragada

We have seen a number of issues recently where partners are reporting an error -30 “Printer not Activated” when producing the VAT return. Currently it is proving difficult to replicate the problem offsite or here at Pegasus.

To enable us to try to resolve this issue it would help to have some further information surrounding the customers processes prior to performing the VAT return.

We would be interested to hear from anyone who has experienced this issue and particularly if they have either managed to replicate the problem offsite or find a resolution.