Create new ticket occur error on Saleslogix Error Id: SLX3C3A960D0435ACD

When we create the new ticket the CRM generate below error

The EXECUTE permission was denied on the object 'sp_OACreate', database 'mssqlsystemresource', schema 'sys'. Saleslogix Error Id: SLX3C3A960D0435ACD
Exception type: System.Data.OleDb.OleDbException Source: System.Data.OleDb.OleDbCommand, System.Data, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 Stack trace: at System.Data.OleDb.OleDbCommand.ExecuteCommandTextErrorHandling(OleDbHResult hr) at System.Data.OleDb.OleDbCommand.ExecuteCommandTextForSingleResult(tagDBPARAMS dbParams, Object& executeResult) at System.Data.OleDb.OleDbCommand.ExecuteCommandText(Object& executeResult) at System.Data.OleDb.OleDbCommand.ExecuteCommand(CommandBehavior behavior, Object& executeResult) at System.Data.OleDb.OleDbCommand.ExecuteReaderInternal(CommandBehavior behavior, String method) at System.Data.OleDb.OleDbCommand.ExecuteNonQuery() at NHibernate.AdoNet.AbstractBatcher.ExecuteNonQuery(IDbCommand cmd) at NHibernate.AdoNet.NonBatchingBatcher.AddToBatch(IExpectation expectation) at NHibernate.Persister.Entity.AbstractEntityPersister.Insert(Object id, Object[] fields, Boolean[] notNull, Int32 j, SqlCommandInfo sql, Object obj, ISessionImplementor session)

Please help

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Comments

unknown

It's to do with the permissions on your SQL Server, you'll need to switch on Automation Procedures and/or grant permissions to a number of sp_ procedures. Speak to your DBA.

unknown

Nik is correct - however, I found that we got this error because of Triggers on tables which had been created by our Business Process Automation Tool (Orbis TaskCentre). Double check there aren't any triggers against the relevant tables which could be trying to do something they can't.

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