I have a delivered processflow for GHR Benefits that keeps timing out on the System Command node (HRMBenefitDeductionAmountImport). The first part the processflow creates a file that is then imported into the database using the Landmark command dbimport via a System Command node.
If the first part of the processflow (creation of the file) only takes a few minutes the processflow runs successfully, however, if the creation of the file takes more than a few minutes (usually hours), the flow fails on the System Command node (dbimport command) with a timeout error message. Even with the timeout error message the dbimport actually completes successfully, but because of the timeout failure on the System Command node the processflow stops processing and I have to complete the remaining steps of the flow manually.
I've had an open ticket with Infor since 2/21, and they've had me change the Process Server Administration system configuration settings multiple times to no avail. Has anyone experienced this issue? Any help would be appreciated.
