Curious to hear how others manage items that are built in their item master, however, end users continue to order as specials. In reviewing our report, it's to cumbersome to try and manage on a requester by requester basis - the report is too large as are the # of different requesters. We're building more and more items into our system to help reduce the amount of x-type item spend, however, it's difficult to manage this spend if end users continue to order pre-built Lawson #'s as specials. Do others see this same trend and have you found ways to help combat this trend?
Thanks in advance.
