Hello,
Is anyone having issues or had issues with MSCM after the upgrade to WIN12? We have had problems with 0 byte files and receivers stuck in 'Pending Upload' since right after the server upgrade.
Thank you!
Event Number : Event 7 Event Date / Time : 10 Nov 2017 09:07 Contribution Type : Staff contributed to incident via the Web Contributed By : Mark Roosa Event Severity : 2 - High Event Log Notes : Incident was locked for less than 1 minute. Hello - just an update on this one. We are working through the JT we have will development to find the resolution for the 0 byte file. We will let you know any new updates. Thanks __________________________________________________________________________________________ Event Number : Event 5 Event Date / Time : 02 Nov 2017 12:25 Contribution Type : Staff contributed to incident via the Web Contributed By : Mark Roosa Event Severity : 2 - High Event Log Notes :
Incident was locked for 71 minute(s). Thanks for the time today - as we discussed, there was issue with 0 byte file that was created in Arrival directory that caused problem with the Outbound scheduler. We have been working on issue very similar to this one (if not the same issue) and will keep this ticket opened until we have a resolution for the 0 byte file. What we did to get things going today was stopped MSCM and renamed the 3 0 byte files (they were for receipt numbers: 323469 (11/02) 323251 (11/01) and 322736 (10/30) - this ones did not print and will not show in MSCM at this point as the file was not shared (due to 0 byte). As mentioned, this may be something that happens again before we have a solution, if it does, just update this incident and we will get it working again. Thanks again for your time today.
