Monitor on Custom BOD

Hi,

We have created a custom BOD and imported it to registry. After importing the BOD, it is available in the connection point as well in monitors. We created a document flow to receive the custom BOD and created a monitor to send alerts based on the data received from the BOD. When we tested it, the BOD is getting received, however it does not trigger the alert.

Is there something I am missing? Please advice.

Thanks,

Subbu

Find more posts tagged with

ION Event Management

Accepted answers

All comments

Legacy Contributor

Hi Subbu,

What's the verb of the BOD you're sending? Monitors fire off of Sync.* BODs.

If you're running ION in single tenant or OnPrem, you can also check the ION logging files to investigate the monitor logging and determine whether there was an issue in processing the BOD or evaluating a condition.

Thanks

Legacy Contributor

Hi Mike,

I am using Sync BOD and ION is on premise. When I checked the monitor logging it says "Not executing query, no new data and no timer query." even though the BOD is seen in One View. Will the document id a real cause for this issue? Because the BOD is without a document id.

Thanks,

Subbu

Legacy Contributor

Hey Subbu, did you see the monitor event on the OneView timeline for the BOD?

Legacy Contributor

No. On the One View it doesn't show the monitor event.

Copyright © 2025 Infor. All rights reserved.