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Create one alert from many error bods
Hi Is it possible to create one alert for all error bods that has the same original BOD ID? Right now we get 11-15 alerts (we split the original bod) and make an api call for each file, but sometimes this fails and then we want to get 1 alert, not 1 for each api call. Best regards Claes
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High CPU Usage in MEC Map since we can't use EA Time Correlation in Multi-Tenant Cloud
Hi, We have a MEC map for our Positive Pay process and need to delay the MEC map from running until all checks are available in M3. We were hoping to use the Time Correlation in Event Analytics but it appears Time Correlation has been disabled for MT Cloud. So we put a While Loop for 60 seconds in the MEC code for every…
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Get task details via ION API
Hi, Currently, we are using below ION API endpoint below to get task-specific information for data lake integration via Mongoose. mingle-ionapi.inforcloudsuite.com/.../{taskid}, However, this API does not return any data if the task status is "Assigned" and the assigned user is not the same as the API executor. is there…
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Workflow escalation rules
Is it possible to define rules for task escalation which skip weekends yet? I found an old thread (5 years old) which says No, but plenty has changed since then. I've been asked to set up a PO Approval workflow which escalates if a task isn't dealt with within 48 hours. So any workflows initiated on Friday afternoon are…
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ION Monitor for sales return orders
Hello everybody, Is there any option to configure a Monitor based on Sync.SalesOrder BOD, to trigger anytime that a new Return sales order is created? I have 0 problems with normal sales orders, but whenever the line quantity is below 0 it does not activate. Any tip? Thank you very much! Kind regards,
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IDM XQUERY help please
Hi all I'm trying to learn ion desk and right now I'm struggling with this "newbie-issue". I've created a flow and want to lookup an IDM document by a workflow. I'm trying to search for the document by passing entityType (document type) and attribute. When playing with the api's I'm not able to retrieve any result. The…
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Monitor Date / Time Check & Business Days
Is there anyway to create a monitor that triggers when a date value on a document is X number of business days before or after the system time?
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Is there an easy way to reassign tasks from a user who left the company?
Hi, A user who left the company (offboarding), we want to remove his account in AD / IFS and the different other Infor applications. But the user has still several tasks assigned to him. Is there an easy way to deal with these situations? I can set a filter to get a list via the ION activities but then I have to go into…
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how to cause an initial load with the program EVS006
Hello Community, I have created a document flow to generate a CSV file from the SalesOrder BOD. I would now like to simulate a massive change in customer orders so that I can retrieve all my orders in this file. I understand that there is a program dedicated to this purpose: EVS006. It does exist in my M3 Cloud…
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Monitor Rule - Value Change of Repeating Group Element
Infor ION Desk User Guide - Event Management - Monitor rule documentation states that we "cannot use an attribute that is repeating or an attribute... which has a parent element that is repeating. We have a need to monitor changes to the ERP vendor address data, which is published in the Location Element (Group), hence not…
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How to trigger the flow only once for particular event rule
Hi, I'm having a event rule which which captures Create event with some rules associated with it which monitors M3 table. When I trigger the flow that table is triggering twice for same set of data. Therefore the MEC and the ION dataflow associated with it triggering twice. Is there a way to handle that flow to trigger…
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WorkFlow getting initiated from LN but not making to ION
Hi, I am initiating the Work Flow from LN but it is not making it to ION/Pulse and users are not getting the notifications. I am not seeing the BOD in oneview. I checked Document Flow and connection points everything seems to be fine. What else needs to be checked and confirmed here, can anyone please advise. Narendra
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create alert with value change properties for repetible item
when i need to create an alert where tags are repetible example change value of quantity in sales order lines or change version in Item from edm , I received an error when start monitor, below xml monitor. there is some work around, i open incident and ERS but no answer <?xml version="1.0" encoding="UTF-8"?> <Monitors…
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M3 event to trigger an ion workflow
HI , I am getting started with ion workflow and am looking for the best way to Monitor a status change in M3 and trigger a workflow. Specifically I would like to monitor CMS975 in M3 and count how many records are at various statuses and then send an initial alert to say "you have n no of records at status x" with a drill…
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Getting error BOD: "Dispatching BOD message fails with MonitorException(s) detected in monitor(s)"
Hi, I have created a couple of activation policies that are based on the standard Sync.ContentDocument BOD published by IDM. I have activated multiple document types in IDM to be Published to ION. The document types have different attributes, and hence the Sync.ContentDocument BOD has different contents. As the BOD is the…