Important RM Update for 7.7.0 through 7.7.3

Legacy Contributor

Not long after the 7.7.2 incremental update was released, we discovered a display issue with the Contact Display, Note Entry, and Broadcast LIst Entry programs. The information displayed on the main screen which related to the highlighted line item, was not being updated when navigating through the list of line items.

A workaround had been prepared for the 7.7.3 incremental until the issue was resolved by Infor. Infor believed that the coming 7.7.3 incremental had addresed the problem, therefore the workaround was no longer needed. For performance reasons, the workaround was disabled.

We discovered today that the 7.7.3 incremental did not address the issue. The reason is because the issue was due to a 7.7 design change of the 3L Entry driver, not a bug as was previously thought. Unfortunately it was too late to include the resolution in the 7.7.3 incremental. Fortunately, the necessary program changes can be found on the FACTS Mustang Relationship Management Page. To get there from the main community page follow these links:

FACTS Wiki
FACTS Technical Information
FACTS Mustang
FACTS Mustang Relationship Management Page (found at the bottom of the page)

While you're there, you can subscribe to the Relationship Management page if you haven't already.