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Why hospitality needs a moonshot mindset
Real progress in hospitality starts with bold questions and a moonshot mindset. Discover why focusing on a single meaningful challenge can transform an entire operation. Dig in today: https://www.infor.com/blog/moonshot-mindset-hospitality
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Why Hospitality AI success starts with the right technology partner - Blog by Alan Young
Moving fast with AI can create costly mistakes without the right strategy. Our latest blog explores how the competitive landscape is evolving—and why industry expertise, strong governance and long-term accountability are now essential to successful AI adoption in hospitality. Read the full perspective:…
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What if? How augmented reality is redefining hotel operations
What if every hotel employee had real-time information exactly when and where they needed it? Augmented reality is helping hospitality teams work faster, safer and more accurately by putting guidance directly in their field of view. Explore how AR can solve hospitality’s “last-mile problem” and improve hotel operations:…
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How AI delivers real hotel guest personalization—beyond a name on a welcome screen
Personalization goes far deeper than a welcome message. AI gives hotels the intelligence to understand guest intent and deliver service that feels truly individualized. Dig into the details: https://www.infor.com/blog/ai-hotel-guest-personalization
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Why continuous intelligence is replacing periodic reporting in event operations
Event resumes were built for a slower world. As hospitality operations move faster and become more complex, traditional reporting can no longer keep pace. Continuous intelligence offers a new model, delivering real-time visibility that helps teams move from reactive reporting to exception-based management. Learn more:…
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The Architecture of Intent: Why Hospitality Needs a New AI Philosophy
What if the next leap in hotel technology isn’t more features, but more intention? Hotels don’t need more tools. They need intelligence that understands context, purpose, and the real work happening on property. In our latest piece, we break down the Architecture of Intent—a new way to think about AI that’s built for…
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How AI Is Transforming Hotel Revenue Management
From forecasting and pricing to collaboration and decision-making, AI is reshaping the way hotel revenue teams work. Our latest blog explores how hospitality organizations are using unified data and AI-powered insights to make revenue meetings more productive and drive better business outcomes. What opportunities do you…
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What Could Agentic AI Mean for Hospitality Teams?
What if hotel teams could spend less time navigating systems and more time focused on guests? This article from Alan Young explores how hospitality agentic platforms could reshape hotel operations by helping staff interact with systems through natural language and AI-driven workflows instead of constantly switching between…
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TIP: Did You Know RMS & HAI Have Built‑In Tooltips?
If you’ve ever wondered what an icon means or needed quick context, tooltips give you instant guidance right on the screen. Check out the video to see them in action.
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AI in Hospitality: It’s Not About Jobs—It’s About Tasks
We keep asking if AI will replace jobs in hospitality. That’s the wrong question. The real shift is at the task level. A lot of time today is spent on repetitive, system-driven work—rekeying data, reconciling systems, chasing updates. 👉 What happens if AI takes that on instead? It frees teams to focus on what actually…
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AI only creates value when it saves you time.
Where are you losing the most time today? • Consolidating reports • Aligning sales and revenue • Responding to operational challenges • Resolving customer issues Curious how this compares across the group — what’s taking the most time for you right now?
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What We’re Seeing Across Hospitality Right Now (April 2026)
We just shared our latest Infor Hospitality newsletter and wanted to pass it along here as well. A few things it covers: • Customer stories and real-world experiences • What we’re hearing more often across hospitality right now • A few product and event updates Would love to hear what resonates most with you or anything…
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"What we thought" Vs "What we got"
For years, we imagined AI would radically transform the world we live in. For hospitality, that meant automating decisions, optimizing operations, and fundamentally changing how properties run. Instead, much of what we see today revolves around chatbots, simple automation, and tools that barely scratch the surface of what…
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What’s your #1 RMS time-saver?
Hi all — quick question to learn from each other: What’s your #1 RMS time-saver (a habit, report, or workflow) that you’d recommend to another hotel? Reply in 1–2 sentences (no sensitive details needed). Thanks!
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AI transformation is a marathon, not a sprint. Align on timelines, realistic ROI, and a roadmap.
Here’s our guide: https://bit.ly/4lELMDk #Hospitality hashtag#AI hashtag#GuestExperience hashtag#DataStrategy