Creating a workflow with ION API gives error Failed to retrieve ion api configuration.

Hi All,

Please help with this issue encountered.

I have created a workflow containing ION API and upon editing the ION API properties, the SELECT button in Operation field gives an error.

Message: java.lang.Exception: Failed to retrieve ion api configuration.

IOS version is 12.0.28.

I have checked that ION API Metadata is indexed and that a successful response is provided when testing.

Thank you in advance!

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Accepted answers

austin-cox

Hi,

We had a similar problem with Infor OS 12.28. The API:s worked perfectly from the homepage and from the ION-API swagger documentation but it was not possible to use API:s in a workflow.

We had help from InforXtreme and found out that the "Infor Ming.le Search Service" was missing from the installation. Please see below KB on how to solve it:

KB 2024641 - Infor Ming.le Search Service missing from install or upgrade - Instructions for manual installation

unknown

We were able to make this work already. We've added the IONService as an authorized application in ION API, downloaded and added the credentials in the ION table and ran API Metadata indexing.

All comments

unknown

ION API Template/Custom one should be in active status whatever you have created, then only it is visible here.
Screen shot is not clear, can you please take print screen and paste it to MS paint and upload again.

Brandon Watson

What happens when you run the GET /products on the API Metadata screen? Does it respond with several products, or an error?

unknown

Agree with the comments made here.

1. Make sure the API works correctly WITHIN the API Gateway by using the Open API Spec (Swagger) UI in the Gateway to make your API call.

2. Then make sure the API is listed in the API Metadata screen in the API Gateway. Run a manual Index of APIs if it is not. Give the indexing some time to run.

3. Then try to access the API from outside the Gateway using the Workflow modeler.

Some other posts on this topic.

community.inforxtreme.com/.../unable-to-connect-to-proxy-facing-public-endpoint-for-ion-api-non-infor-suite

community.inforxtreme.com/.../ion-api-for-m3

unknown

In API metadata screen I get successful response.

Tested with GET /version

unknown

Edited the screenshot of the error from the original post.
Do you mean I have to activate the workflow? If so, I can't activate it due to the error raised.
Available APIs are in active status.

Brandon Watson

What happens when you do the Products Get, it is the fourth one down. "/products"

unknown

It's still successful.

Please see below.

unknown

We were able to make this work already. We've added the IONService as an authorized application in ION API, downloaded and added the credentials in the ION table and ran API Metadata indexing.

Brandon Watson

Do you remember which table and the insert statement you used? I have this issue at a customer, currently.

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