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Introducing Infor Portico Hospitality AI: the front door to every system
Hospitality teams rely on dozens of systems to run daily operations. Property management, point of sale, revenue management, sales and event management, service, and more. Each system serves a purpose, but the work between them often remains manual. Staff switch between applications, gather information from multiple…
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Lessons learnt? Pilot of Infor GenAI (Global HR) – out of the box agents
Kia ora team, We’re doing a short discovery exercise to shape a small pilot of Infor GenAI for Global HR, using the out‑of‑the‑box GenAI Assistant/agents in a test (TST) environment. High level: enable the GenAI feature over HR data users already have access to, then trial with a mixed pilot group (super users, sceptics,…
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Why hospitality needs a moonshot mindset
Real progress in hospitality starts with bold questions and a moonshot mindset. Discover why focusing on a single meaningful challenge can transform an entire operation. Dig in today: https://www.infor.com/blog/moonshot-mindset-hospitality
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MCP server tools registered in ION API Gateway not callable by AI agent
What I did: Registered the Microsoft Learn MCP server in ION API Gateway. Configured the AI agent workflow to reference the MCP server and its tools. Attempted to call the tools (microsoft_docs_search etc.) from the agent at runtime. What happened: The agent reports that the MCP tools are referenced in the workflow…
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Optimization Quest Runs Successfully but Endpoint Execution Fails
Hi everyone, I'm working on an Infor AI Optimization model. The Quest runs successfully and returns an optimal solution (CBC solver, objective value generated correctly). However, when I create and activate an Endpoint from the same Quest, the Test Endpoint fails with: "Error occurred while executing the endpoint" I have…
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Azure Migration: What Has Been Your Biggest Challenge?
Hi, Many organizations are accelerating their move to Microsoft Azure to improve scalability, strengthen security, and modernize legacy applications. However, every migration journey comes with its own set of challenges. Some common hurdles include: Choosing the right migration strategy (Rehost, Refactor, Rearchitect, or…
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Parity Discussion for GovCloud and Commercial Cloud - May 2026
Our topic for todays Industry Council was parity and audit process between Commercial and GovCloud. Nikit (Product) and Kevin (GovCloud) led the discussion and shared this document. Note dates might change due to audit findings, but it is accurate as of today. Cheers all and thanks for joining.
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GenAI widget unavailable after latest LN update
Hi everyone, since the last Infor LN update a few days ago, the GenAI widget stopped working for all users in our environment. The widget now shows “Unavailable” as soon as we open it. Is this a known issue with the latest update ? Do we need to re‑enable something in User Management or in the GenAI configuration ? Thanks…
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"What we thought" Vs "What we got"
For years, we imagined AI would radically transform the world we live in. For hospitality, that meant automating decisions, optimizing operations, and fundamentally changing how properties run. Instead, much of what we see today revolves around chatbots, simple automation, and tools that barely scratch the surface of what…
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How Infor M3 is equipped with AI?
As part of our digital transformation journey, I would like to initiate a discussion on how Infor M3 is evolving with AI capabilities. It would be valuable to understand how we can further leverage these capabilities in areas like demand forecasting, inventory optimization, and predictive maintenance. Request all to share…
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User Impersonation is readily possible in Service Accounts
The Infor OS Platform is accessed and modified by multiple independent entities—Infor Services teams, customer IT staff, and external contractors—making strong credential management and authorization controls essential. Each party may use different identity providers and privilege models, requiring consistent enforcement…
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How do we turn promise of AI and Automation into real, measurable value?
Hospitals leaders are being asked about their investment plan for AI and automation. But how do we go past the AI hype and turn its promise into real, measurable value? What if automation could free clinicians from manual tasks and let them focus on care? Two healthcare leaders have already made that leap—transforming…