Building a culture of continuous performance means creating an environment where employees receive meaningful feedback, understand expectations, and stay aligned to individual, team, and organizational goals throughout the year. Performance Management is more than an annual review; it is an ongoing process of goal setting, coaching, recognition, development, and accountability that helps employees grow while supporting business outcomes.
A Customer Perspective:
Yale New Haven Health transitioned from a costly third-party application to a streamlined, internally driven performance solution. Through close partnership with stakeholders, both internally and within Infor, Yale New Haven Health prioritized critical “must-have” capabilities while deferring lower-value enhancements. An iterative build, test, and evaluation approach ensured alignment, data accuracy, and usability ahead of a coordinated Go Live.
Post-implementation, Yale New Haven Health addressed initial errors quickly, strengthened reporting, and improved transparency for decision-making. The result has been reduced costs, stronger integration, and increased user adoption. Looking forward, their Performance 2.0 vision focuses on advancing analytics, automation, and enterprise-wide performance insights.